A stranger is calling you. The caller introduces himself as an employee of the contact center or the bank's security service, or he can also introduce himself as an employee of the Ministry of Internal Affairs of the Republic of Belarus.
The fraudster reports that "the bank has detected a suspicious transaction on your card" or "a request for online loan application has been received in your name". At the same time, the fraudster may know your name, as well as the first or last 6 digits of your bank payment card. After that, the fraudster tries in every possible way to find out the full details of your bank payment card, your passport data, and the fraudster may ask you to install such applications as "AnyDesk" or "RustDesk" (these applications allow fraudsters to remotely control your mobile device), allegedly to protect the mobile bank applications that you use.
The caller informs that the conversation is being recorded and no one should know about this conversation, otherwise you will be held criminally liable. All this is done in order to intimidate a person and prevent him from taking actions outside of the fraudster's instructions.
Do not share your personal data, card data, security codes, SMS codes with anyone! If there are indeed fraudulent transactions with the card, the Bank itself can block it!
Employees of banking institutions, as well as police officers, do not make calls through messengers.
Department of Information and Public Relations of the Interior Ministry
